Delivery for bales generally takes 1 to 2 weeks for bales and can be up to 4 weeks

Mystery box delivery generally takes 1 to 2 weeks

Delivery of individual products takes 4 to 5 days.

Once your order has shipped, keep an eye on your inbox. We'll send you a message with tracking information.

Go to the carrier's website and enter the tracking number

If you haven't received your order yet, we apologize for any inconvenience. Here are the steps to follow:

First, check the tracking information provided in the email we sent you when your order shipped. This will give you the most up-to-date status and location of your package.

Contact the carrier: If the tracking information is unclear, contact the carrier or delivery company directly. They may have more details about the location of your package.

Check the delivery address: Make sure the delivery address you provided is correct. Sometimes, errors in the address can cause delivery problems.

Wait a little longer: In some cases, there may be delays due to unforeseen circumstances. Please allow a little extra time, especially if your order is international.

Contact Customer Support: If the problem persists, or if you have additional questions, please contact our customer service at [email protected]. We are here to help and will do our best to resolve the situation quickly.

We pride ourselves on offering high-quality pre-owned vintage clothing. Each item is carefully inspected to ensure it meets our standards.

If you are having trouble using a promotional code, please check the code, its expiration date, and any specific conditions associated with it. If the problem persists, please contact our customer service for assistance.

As a European pioneer in the wholesale second-hand clothing sector, we boast a vast global customer base. Our primary commitment is to offer you quality second-hand clothing that meets the expectations of our thousands of customers around the world.

On average, bales generally resell for between two and three times the initial amount invested.

We offer e-gift cards for sale in denominations of €25, €50, €100, €150, or €200. These cards are an online payment method, valid throughout the store.

They are purchased the same way as any other item here. The e-card is valid for 1 year and can be used on multiple purchases until the funds are exhausted.

We generally source from wholesalers located in the USA and Europe. Our love for vintage.

To request an invoice, please contact our customer service via the contact form or email. Provide details such as your order number and any specific information required on the invoice.