Mobile App Privacy Policy

Your privacy is extremely important to us! This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.united-vintage.com.

The terms "You," "Your," "Yours," and "User" refer to the entity, person, or organization using our site. When this Policy mentions "We," "Us," and "Our," it refers to United Vintage and its subsidiaries and affiliates. “Site” refers to https://www.united-vintage.com and its Android and iOS mobile apps.

This Privacy Policy is governed by our Terms of Service.

If you have any questions about this Policy or any requests regarding the processing of personal data, please contact us at contact.unitedvintage@gmail.com.

1. INFORMATION WE COLLECT FROM YOU

We collect the information you provide to us, and this information is necessary for the proper performance of the contractual agreement between you and us and enables us to comply with our legal obligations.

  • Account Sign-Up Information. When you create an account, we ask you to provide sign-up information, such as email address, first name, last name, phone number, username, passwords, social security number, and address.
  • Communication, chats, messages. When you communicate with us via email or any other means, we collect information about your communication and any information you choose to provide or disclose. In order to respond to your request, we may access information provided via email, chats, purchase history, etc.
  • User Images. We use the images you upload for various purposes, including posting user-generated content such as product reviews, facilitating support chat interactions, and enabling image-based product search to provide a seamless shopping experience.
  • Payment Information. To place an order and use features of the Site, we may require you to provide certain financial information to facilitate the processing of payments. We collect your credit or debit card number, credit or debit card type, credit or debit card expiration date, billing address, tax ID number, first name, and last name.
  • Login information. We collect login information if you log in to your account using authentication data.

2. INFORMATION WE COLLECT AUTOMATICALLY

When you use our Site or contact us directly, we may collect information—including your personal information—about your activity on our Site, the services you use, and how you use them.

This information is necessary for the proper performance of the contract between you and us, to enable us to comply with legal obligations, and in light of our legitimate interest in being able to provide and improve the Site's features.

  • Log data and device information. We automatically collect log data and device information when you access and use the site, even if you have not created an account or logged in. That information includes, among other things: Internet Protocol (IP) addresses, browser type, Internet service provider (ISP), referring and exit pages, operating system, date and time stamps, and clickstream data.
  • Tracking Technologies and Cookies. We use cookies, beacons, tags, CI codes (click tracking), ISC (source tracking), ITC (item tracking codes), phone model, device ID, and customer number. We also automatically collect information about the device's operating system.
  • Geolocation data. We collect information about your approximate location, as determined by data such as your IP address, to provide you with an improved user experience. Such data may be collected only when you access the Site using your device.
  • Usage Information. We use a tool called "Google Analytics" to collect information about your interactions with the Site (such as the pages you visit, the content you view, your searches for Listings, the bookings you have made, and other actions you take on the Site). As a result, Google, Inc. places a permanent cookie on your web browser to identify you as a unique user the next time you visit this Site. For more information, please visit Google.
  • Publicly Available Personal Information.

3. HOW WE USE YOUR INFORMATION

We process your information in accordance with general data processing principles.

We may use the information we collect through our Site for a number of reasons, including to:

  • to identify a user
  • to create an account
  • to create a trusted environment
  • to compile statistics and analyze the market
  • to stay connected
  • to customize marketing
  • to submit billing information
  • to manage user orders
  • to contact a user
  • to improve services
  • to ensure data security and prevent fraud
  • to comply with applicable laws
  • to request feedback
  • to post testimonials
  • to provide support

We will normally collect personal information from you only when we have your consent to do so, when we need the personal information to fulfill a contract with you, or when the processing is in our legitimate business interests.

4. DIRECT MARKETING

We may use the contact information you provide for direct marketing purposes. Depending on your preferences, these direct marketing offers may be personalized based on any other information you have provided to us (e.g., location, social media profile information, etc.) or that we have collected or generated from other sources, as described below.

If you wish to withdraw your consent for direct marketing and opt out of receiving information from us, you may do so at any time by updating your preferences in your account or by following the unsubscribe instructions in the email you received.

5. HOW WE MAY SHARE YOUR INFORMATION

The site may send user information, such as email addresses, to its mobile app provider, Vajro, and to Shopify if you use social login (Facebook, Google, Apple) or a one-time code.

This site may use (currently or in the future) analytics toolssuch as Google Analytics,Firebase Analytics,Clevertap, and Appsflyer.

We may also disclose your information to third parties:

  • where required by law or regulatory requirement, court order, or other judicial authorization;
  • in response to lawful requests from public authorities, including for the purposes of meeting national security and law enforcement requirements;
  • in connection with the sale, transfer, merger, bankruptcy, restructuring, or other reorganization of a business;
  • to protect or defend our rights, interests, or property, or those of third parties; (e) to investigate any wrongdoing related to our products and services;
  • and to protect an individual's vital interests.

6. COOKIES

Cookies are small text files that your browser stores on your computer when you visit our Site. We use cookies to improve our Site and make it easier to use. Cookies allow us to recognize users and avoid having to repeatedly request the same information.

Cookies from our Site cannot be read by other sites. Most browsers will accept cookies unless you change your browser settings to block them.

Cookies we use on our Site:

  • Strictly necessary cookies - These cookies are required for the operation of our Site. They help us display the correct information to you, customize your experience, and enable us to implement and maintain security features, as well as help us detect malicious activity. Without these cookies, the Site would be unable to operate or its functionality would be severely impaired.

You can find more information about how to delete cookies, as well as other useful information related to the use of cookies, on the website http://www.allaboutcookies.org/.

7. SENSITIVE INFORMATION

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data, or data related to sexual orientation.

Please do not send, upload, or provide us with any sensitive data, and contact us using the contact information below if you believe we may have such information. We reserve the right to delete any information that we believe may contain sensitive data.

8. PAYMENT INFORMATION

Please refer to the privacy policy available on our website at https://www.united-vintage.com.

9. THIRD-PARTY LINKS

Our Site may contain links to other websites. Please review their privacy policies to learn more about how they collect and use your personal data, as we do not control their policies or personal data processing practices.

10. RETENTION

We retain your personal information to provide services to you and as otherwise necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We will retain your personal information for as long as we need it to provide services to you, unless we are otherwise required by law or regulations to retain your personal information for a longer period.

11. SECURITY

We have implemented security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. Among other things, we regularly monitor our systems for potential vulnerabilities and attacks.

Regardless of the measures and efforts we take, the transmission of information via the Internet, email, or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other User Content you upload, publish, or otherwise share with us or anyone else.

We therefore encourage you to avoid providing us or anyone else with any sensitive information that you believe could cause you substantial or irreparable harm if disclosed.

If you have any questions regarding the security of our Site or Services, please feel free to contact us at contact.unitedvintage@gmail.com.

12. YOUR RIGHTS

You have a number of rights regarding the protection of your personal information. These rights are:

  • The right to access the information we have about you. If you wish to access the personal information we collect about you, you can do so at any time by contacting us at contact.unitedvintage@gmail.com
  • The right to correct inaccurate information about you. You can correct, update, or request the deletion of your personal information by contacting us using the contact information provided below.
  • The right to object to the processing. When we rely on your consent to process your personal information, you may withdraw your consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of the processing that took place before you withdrew your consent.
  • The right to file a complaint. You can raise questions or file complaints with the national data protection agency in your country of residence if your rights may have been violated. However, we recommend that you first contact us to try to reach an amicable resolution of any potential dispute.
  • The right to have any data concerning you erased. You may request the erasure of data without undue delay for legitimate reasons, such as when the data is no longer necessary for the purposes for which it was collected, or when the data has been processed unlawfully.

If you choose to delete your account and all associated data (or specific parts of it), send an email to contact.unitedvintage@gmail.com requesting that the data be deleted. We will process your request and delete all account data within (x [Max: 30]) days. You will receive an email confirmation as soon as the deletion is complete.

13. IMPLEMENTATION OF POLICY

This Policy applies only to the services offered by our Company. Our Policy does not apply to services offered by other companies or individuals, including products or websites that may appear in your search results, websites that may include our services, or other websites linked from our Site or Services.

14. AMENDMENTS

Our Policy may change from time to time. We will post any changes to the Policy on our Site, and if the changes are significant, we may provide a more explicit notice (including, for certain services, email notification of Policy changes).

15. ACCEPTANCE OF THIS POLICY

We assume that all Users of this Site have carefully read this document and agree to its contents. If anyone does not agree with this Policy, they should refrain from using our Site. We reserve the right to change our Policy at any time and to provide notice as indicated in Section 14. Continued use of this Site constitutes acceptance of the revised Policy.

16. FURTHER INFORMATION

If you have any further questions about the data we collect or how we use it, please feel free to contact us at contact.unitedvintage@gmail.com